CSUF News Service
Telephone Carrier for Campus Changes Monday
Nov. 22, 2013
The carrier providing telephone services to Cal State Fullerton will be changed effective Monday, Nov. 25. The switch will begin at 2 a.m. and the process may take as long as 24 hours.
All calls within the campus are expected to operate normally during the transition, although incoming calls from off campus may receive intermittent error messages. The following temporary numbers are setup for external callers to reach the campus during the transfer.
- Temporary main line to campus: 714-447-8073 instead of 657-278-2011
- Temporary Police Department: 714-447-8017 instead of 657-278-2515
- Temporary Help desk: 714-447-8010 instead of 657-278-7777
Emergency 911 calls from all campus phones, including 'blue' phones, will be operational, but it is recommended that individuals needing this service use a cell phone during the transfer process.
Faculty and staff do not have to do anything to help with the transfer. For more information about the process, call the IT Help Desk at 657-278-7777 or firstname.lastname@example.org.