When building a meaningful career in human resources, lifelong learning is essential.
Having already earned his bachelor’s degree in political science from Cal State Fullerton, Darrel Ortloff was familiar with the quality and value of a Titan education. He was drawn to the Human Resources Management certificate program through CSUF University Extension based on its practical, real-world curriculum and the opportunity to learn from expert instructors actively working in the HR field.
“I chose the program because of its strong reputation and hands-on approach,” said Ortloff. “It helped me build skills in key areas like employee relations, compensation, training, organizational development and compliance — all while creating opportunities to connect with professionals already thriving in HR.”
When Ortloff earned his certificate, it became a turning point in his career. At the time, he was working in a recruitment-focused role, but was eager to transition into a broader HR generalist position.
“I had experience in recruitment, but stepping into a generalist role required a deeper understanding of compliance, employee relations and performance management,” he said. “The program gave me the tools and confidence I needed to make that leap.”
A major factor in his growth was the program’s instructors. CSUF University Extension instructor Sue Wall shared weekly complex HR dilemmas as case studies that left a lasting impression. Each situation was approached with integrity and a focus on doing what’s right for both employees and the organization. That mindset stayed with Ortloff, and he found new relevance when joining Cedars-Sinai, a world-class health care organization known for its people-first approach. The values he absorbed during the program aligned seamlessly with the company’s culture.
Over the years, Darrel has seen the HR field evolve, especially with the rise of artificial intelligence.
“AI is changing everything — from recruitment to retention,” he said. “Understanding data and using AI tools is essential, but success also depends on a people-first mindset.”
He said that emotional intelligence, inclusivity and culture-building are just as critical as technology. Staying connected with fellow alums and organizations like Professionals in Human Resources Association has also been key to his growth. Currently serving as the PIHRA North Orange County chapter treasurer, Ortloff said, “The relationships I’ve built continue to offer insights, support and opportunities I wouldn’t have found on my own.”
Learn more about the 25-year-strong Human Resources Management certificate program and how it can launch or advance careers in human resources.